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Volunteer

Crisis at Christmas is a unique volunteer effort that provides immediate help for homeless people at a critical time of year. By volunteering with Crisis this Christmas you can make a real difference to people experiencing homelessness.

Applications for Edinburgh, London, Birmingham, Newcastle and South Wales are open, with Coventry opening later in October.

We also have opportunities to volunteer all year round.

Search year-round volunteer roles

Volunteering for Crisis

Volunteering with your company is a great way to bring real expertise and impact that can change the lives of homeless people. 

We have a range of meaningful opportunities that enable our corporate volunteers to develop their skills and understand how they can make a contribution to ending homelessness.

Types of volunteering

Volunteer FAQs

You will gain experience of working with a major UK homelessness charity. We provide you with an opportunity to be part of a friendly team who are committed to ending homelessness and the knowledge that your role is making a difference to our members' lives.

We also provide a supportive environment in which to share your existing skills and develop new ones. You will have access to support as and when required including relevant training.

This is entirely role-dependent and there may be greater flexibility depending on the role. Please consider whether you can commit to this before applying.

We expect all our volunteers to understand and comply with our policies and procedures. You will need to sign our Volunteer Agreement and agree to abide by our Volunteer Privacy Statement.

We aim to respond to your application within five working days, although in some cases we may ask you to provide a bit more information.

Some of our roles require a disclosure check, these can take up to two weeks to come back.

As we get lots of applications not everyone is invited to interview. If successful we will invite you to an interview within two weeks of your application.

Potential volunteers will be invited to an informal interview, either over the phone or face to face with their Volunteer Coordinator and, where possible, their potential Volunteer Supervisor.

Try not to worry about this, it is just an opportunity for us to get to know each other and for both parties to ask questions.

In a small amount of cases, where we have a large number of applicants, we may need to hold competitive interviews, but we will let you know about this beforehand.

All successful volunteers will be invited to a General Volunteer Induction, this is mandatory and lasts for half a day. Your session may take place in a classroom setting, or one to one, depending on the area you are in. The session covers Crisis and its history, causes of homelessness, safeguarding, homelessness and health, confidentiality and professional boundaries.

Some roles require additional training eg Fundraising Volunteers and Literacy Coaches will attend role specific workshops to help them feel prepared for their roles.

You will also be invited to optional training sessions throughout the year - past topics have included ‘Mental Health’ and ‘Introduction to Homelessness’ – it is completely up to you whether you would like to attend these or not.

You will be given a log in to the Crisis Moodle site. There is a wide variety of online modules that you will have access to, mandatory modules are ‘Safeguarding’, ‘Equality & Diversity’ and ‘Data Protection’. We hope that this method of learning will help those who struggle to find the time to attend face to face sessions. Each module should take you no more than half an hour.