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Whitechapel Centre - Help and advice on housing issues

Project summary

We work with people who are homeless, at risk of homelessness or in unsuitable accommodation.  We are committed to helping people find and maintain a home and learn/sustain the life skills essential for independent living.

Clients

Who is eligible?
  • Homeless or at risk of homelessness in the Liverpool and Merseyside Region
  • you must have the capacity to sustain a tenancy with appropriate support and private renting is the best option.
Client services
  • Advice and advocacy to help prevent you losing your home
  • Advice and advocacy in dealing with your landlord and where appropriate liaison with Environmental Health, legal services etc.
  • Ensuring you are receiving any welfare benefits to which you are entitled
  • Help with budgeting and finance and organisational planning to manage utilities and household bills
  • Developing independent living skills
  • Developing links with the local community including cultural, faith and other community organisations
  • Help in establishing personal safety and security
  • Any help needed to fulfil the responsibilities of a tenancy agreement e.g. getting on with neighbours; know-how to deal with repairs and any improvements to the property; ensure the accommodation is warm, safe and secure
  • Support to access other services you may need e.g. health, mental health, where appropriate services that can help with alcohol or substance use
  • Help in accessing purposeful activity such as voluntary work, education and employment

How are referrals made

To get help please fill in an online referral form.  Someone will then contact you to discuss how we can help. Alternatively you can call us on 0151 207 7617 between 12pm and 4pm Monday to Friday and ask for our Housing Support team

Other information

Organisation: The Whitechapel Centre

Type of organisation: Registered Charity

Last updated: 12/02/2025 15:58

Local Authority: St Helens Metropolitan Borough Council, Knowsley Metropolitan Borough Council, Wirral Metropolitan Borough Council, Halton Borough Council, Liverpool, Sefton

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